Program Supervisor (Tacoma Office)

Morningside is a rapidly growing organization who has been helping change the lives of disabled individuals for almost 60 years! Established in 1963, we serve disabled people by matching their skill sets and interest with employment opportunities in the community.
We are innovators and leaders in our field by consistently and constantly improving our services and adjusting to the needs of the communities and people we support.
We are proud to be one of the nation’s most successful programs and a leader in Washington State for Employment Services! *What you'll love about us:* Meaningful work! The services we provide have a significant impact in the lives of our community members and help our local businesses develop equitable hiring models.
We promote a genuine work/life balance, your health and wellbeing are important to us.
Learn more about Morningside by visiting our website, www.
morningsideservices.
com.
*Job Description* The Program Supervisor at Morningside is responsible for assisting the Program Manager with the operations of employment services delivery, which may include job development, job coaching, community protection, and high school transition.
Services delivery will follow established policies, procedures, accreditation requirements, and referral source standards.
Mentor and train team members to meet contractual requirements and performance outcomes.
As a member of the service delivery team, actively participate in creating and implementing the team's strategic plan and achieving program goals.
*What you’ll do:* * Responsible for the day to day organization, direction, and quality of assigned program services, including direct staff mentorship such as work assignments, problem resolution, and goal setting/achieving.
* In conjunction with the Program Manager, responsible for consistently and actively managing all assigned programs.
* Supervise and train assigned staff to meet contractual requirements.
* Provide technical assistance and support to staff regarding the provision and documentation of services.
* In conjunction with Program Manager, the Program Supervisor is responsible for coaching and evaluating staff, including assisting teammates in developing and executing their professional development plans and goals.
* Responsible for reporting billing information, as assigned by the Program Manager, according to the established submission process and schedule.
* Monitor and evaluate the safety of employees, clients, and customers; continually assess the physical environment to minimize and/or eliminate potentially hazardous situations.
*You’ll also need to be able to…* * Manage and mentor assigned staff to meet or exceed minimum performance expectations of their assigned roles, including billable hours and meeting contract requirements.
* Report the status of their staff's performance to performance standards, goals, and objectives to the Program Manager on a routine or as-needed basis, as agreed upon with the Program Manager.
* The accurate and timely completion of billing information in compliance with the submission process and schedule.
* Ensure positive, timely, and effective communication between all stakeholders, including clients, parents, guardians, residential providers, staff, and employers.
* Provide services by following established policies, procedures, accreditation requirements, and referral source standards.
* Maximize Morningside revenue by ensuring staff is timely assigned client caseloads to meet or exceed the terms and conditions of the current contracts.
Ensure the safety of employees, clients, and customers by evaluating the physical environment to minimize and/or eliminate potentially hazardous situations.
* Complete all responsibilities and interact with staff, clients, families, and other community members following Morningside's Mission and Values.
*Preferred Skills, Education and Experience:* * Bachelor's Degree in a related field from an accredited college or university preferred.
* Two years closely related experience to include: providing employment services to individuals with disabilities or significant barriers; staff supervision; general program management including budget preparation and management, marketing, and contract compliance.
* Approved First Aid and CPR certification required within 14 days of employment and maintained throughout employment.
* Continuing employment requires incumbents to maintain possession of a valid Washington State driver's license and minimum Washington State liability auto insurance; pass a drug test; pass any/all required background checks; and ability to be bonded.
* Employees shall complete all training as required by applicable laws and regulations; funder contracts; and as directed by the Morningside Training Committee.
*Benefits Include:* FREE Medical, Dental, Vision, Life Insurance, HSA, and Long-term Disability: 1st of the month following your start date.
Pet Insurance Retirement match up to 7% after one year.
Paid Time Off starts at 12 hours a month (18 days per year), increases with tenure! Eleven (11) paid holidays, including Juneteenth! Training and working in a purpose-driven culture *Additional benefits:* Employee Assistance Program (EAP) Group Life Insurance, working advantage discount program and voluntary long-term disability.
Preparing for your Future? We offer a 403b, after 12-months of employment, Morningside matches up to 7% of your monthly contributions.
Interested in ongoing professional trainings? Morningside offers generous training opportunities for specialized, unique growth paths, including annual state and national conferences and many more continuing education training options.
*Travel: *Travel may be required for this position for client treatment or training purposes.
Agency vehicles are available for use.
*Other duties:* Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Must pass Washington State and national background checks.
Background checks are on-going throughout employment.
Must pass the LEIE screening, excluded individuals and entities (LEIE) checks are processed at time of hire, monthly, and annually.
Morningside is an Equal Opportunity Employer.
Morningside is a drug-free and alcohol-free workplace.
If you are interested in this position, please submit a resume.
No phone calls.
_*Morningside must comply with the Washington State Governor’s mandatory vaccination proclamation.
The proclamation states all employees must be fully vaccinated against COVID-19 by October 18th.
Exemptions from the vaccine requirement are allowed for those individuals who are entitled to a disability-related reasonable accommodation or a sincerely held religious belief accommodation.
*_ Job Type: Full-time Pay: $22.
76 - $26.
69 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift Application Question(s): * Per job requirements must be 21 and older * Do you have at least 3 years of managerial experience? Education: * High school or equivalent (Preferred) License/Certification: * Washington State Driver's License (Required) Work Location: Multiple locations