*Hyundai Mobis Parts America*
We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality.
Ready for the challenge?
*Who We Are*
Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA).
A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier.
MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis.
In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.
*Role Overview*
The Quality & Packaging Specialist will aid the continuous improvement of quality of services and product packaging to reduce/eliminate quality incidents at the warehouse.
This will support improvement of productivity, accuracy and improve both internal and external customer satisfaction.
*Key Responsibilities*
* · Dealer Damage, Shortage & Wrong Part/Other Claims processing, review and investigate, contact dealers to validate & collect information, confirm claim validity with due diligence checklist, make final disposition on claim, and assign claim liability.
(25%).
* · Conduct weekly DDS damage parts inspections and distribution documentation (10%).
* · Various outbound quality audits to include, adherence to parts overpack SOPs, outbound load conditions, coordinate processors quality performance, PDA 307, and dealer order audits (15%).
* · Participate in weekly network wide part compliance specialists meetings to review KPIs and discuss countermeasures for outbound quality improvement (5%).
* · Participate in root cause, corrective action, preventative action plan development/countermeasures, and maintain PDC Dealer Claims Reduction TFT Smartsheet (10%).
* · Attend weekly DDS Carrier performance meetings to review carrier claim performance, high claim routes and dealers and discuss carrier countermeasures for improvement (5%).
* · Evaluate packaging of parts as supplied by the vendors, partner with HQ packaging engineer to recommend supplier packaging improvements (10%).
* · Partner with HQ packaging engineer to improve PDC overpacks for supplier parts with insufficient packaging (10%).
* · Address Parts Help Desk dealer portal incidents as necessary (10%).
*Work Schedule & Travel Requirements*
*8:00 AM - 5:00 PM and *
no travel is required for this role.
*Educational Requirements*
* High School diploma is required.
*Experience Requirements*
* 4-6 years operations-warehouse distribution or general experience required.
*Additional Experience Requirements*
* Basic background in customer service, freight handling procedures, shipping, packaging requirements, and other basic quality management skills.
*Hyundai Mobis Parts America - Benefits*
*We offer a competitive benefits package for full-time employees which includes:*
* Medical, Dental, and Vision
* 401K
* Tuition Reimbursement
* Paid Vacation, Paid Sick Days, and Paid Holidays
* Mapped career plans; we believe in developing and promoting our talent!
* Company Discounts & more!
Job Type: Full-time
Pay: $22.
86 - $24.
52 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Required)
Experience:
* Packaging: 2 years (Preferred)
* Quality inspection: 1 year (Preferred)
Work Location: In person
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