*JOB DUTIES:*
This is a front desk receptionist position in a law office.
We are looking for someone to add to our team, who is confident, enjoys working with people, e.
g.
, greeting prospective clients over the phone and in person.
The right candidate should have an interest in the law and be open to learning new skills, possibility for career advancement exists.
*Greeting Clients:*
* Welcome clients and visitors with a professional and friendly demeanor.
* Ensure a warm and inviting atmosphere in the reception area.
*Answering and Directing Calls:*
* Professionally handle incoming phone calls, taking accurate messages and transferring calls to the appropriate staff members.
* Provide information and assist callers with inquiries.
*Appointment Scheduling:*
* Schedule appointments for attorneys and other staff, ensuring efficient use of time.
* Coordinate and confirm appointments with clients, return calls as necessary.
* Follow up with clients ; assist with intake.
*Front Desk Management:*
* Maintain the appearance of the front desk and reception area, keeping it organized and welcoming.
* Manage the sign-in process for visitors and clients.
*Administrative Support:*
* Provide general administrative assistance to attorneys and staff.
* Assist with document preparation, copying, scanning, and filing as needed.
*Mail and Deliveries:*
* Receive and distribute incoming mail, packages, and deliveries promptly.
* Coordinate outgoing mail and shipments.
*Calendar Management:*
* Maintain calendars for attorneys, including scheduling meetings, court dates, and deadlines.
*Technology Proficiency:*
* Utilize office equipment, phone systems, and software applications effectively.
* Troubleshoot basic technical issues and connect with IT support as needed.
*Confidentiality:*
* Maintain confidentiality of information, legal documents, and client matters.
*Communication:*
* Communicate effectively with clients, visitors, and internal staff.
* Relay messages accurately and promptly to the appropriate parties.
*Problem Solving:*
* Address and resolve issues or questions that may arise.
* Collaborate with other administrative staff to find solutions.
*Client Intake:*
* Assist in the client intake process by collecting basic information from clients and ensuring all necessary forms are completed.
Receive and distribute incoming mail, packages, and deliveries promptly.
*QUALIFICATIONS*
* Friendly outgoing personality, ability to engage prospective clients
* Proven experience as a receptionist, front desk, or legal assistant
* Excellent organizational and time management skills
* Strong attention to detail and ability to multitask effectively
* Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)- Familiarity with scheduling software is a plus.
* Strong written and verbal communication skills
* Ability to handle sensitive information with confidentiality
* Customer service-oriented mindset with a friendly and professional demeanor
* Ability to work independently as well as part of a team.
* Schedule initial consultations and appointments for clients with attorneys.
* Note: Experience in a law office office setting or knowledge of legal terminology is preferred but not required.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Job Type: Full-time
Pay: $23.
00 - $25.
00 per hour
Expected hours: No more than 40 per week
Benefits:
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Travel requirement:
* No travel
Ability to commute/relocate:
* Des Moines, WA 98198: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Why did you leave your last job, or if still employed why are you leaving?
Experience:
* Legal: 1 year (Preferred)
Work Location: In person
Whatsapp
